Human relationship and nature relationship for organisation social system composed of many interact­ing parts. The social system lays down roles of individuals and establishes norms that may dif­fer from those of the formal organization. The workers follow social norms determined by their co-workers, which define the proper amount of work, rather than try to achieve the targets that management thinks they can achieve.

Relationships between employees and management are of substantial value in any workplace. Human relations is the process of training employees, addressing their needs, fostering a workplace culture and resolving conflicts between different employees or between employees and management. Understanding some of the the ways that human relations can impact the costs, competitiveness and long-term economic sustainability of a business helps to underscore their importance.

Human relations in the workplace are a major part of what makes a business work. Employees must frequently work together on projects, communicate ideas and provide motivation to get things done. Without a stable and inviting workplace culture, difficult challenges can arise both in the logistics of managing employees and in the bottom line. Businesses with engaging workplaces and a well-trained workforce are more likely to retain and attract qualified employees, foster loyalty with customers and more quickly adapt to meet the needs of a changing marketplace.


Human Relations Approach stresses upon policies and techniques designed to improve employee morale and job satisfaction by increasing employee efficiency and reduction in employee unrest. It will help the manger to develop a better realization of how his own attitudes and behaviour play and part in routine work .


Develop an improved understanding of the problems of reconciling own interest and capabilities with the needs and goals of the organization of which he or she will be a member. Help him to anticipate and prevent problems, or atleast to resolve more effectively those that he cannot avoid. Assist manager to see things as they are not as they should or as he would like them to be and will certainly help him to cast aside some of the excess mental luggage that increases his mental load but not his effectiveness.

Finally, Study of human relations in business and industry is the study of how people can work effectively in groups in order to satisfy both organizational goals and personal needs . In other words , it is the medium through which both employees and organization mutually cooperate for the maximum satisfaction of the economic, social and psychological wants of all people having relations with an organization which has the objective of increasing productivity. Human Relation and chain can be better understood by indepth approach towards the same like the Philip Kotler who studied an indepth in the area of Marketing Management.

Relationship communication:

Emotions of staff members are recognized in the human relations approach. Managers, especially those in small companies, can create communication skills to help themselves and workers express needs and feelings. Education in active listening facilitates the process. Supervisors and the staff should practice concentration to one another’s words by such methods as repeating back what is being said.

Remember that communication is not one sided but involves varying expressions, comprehension and feedback. Focus on attention to detail, minimization of distraction and human relation as body language while conversing to successfully acknowledge each other and show personal appreciation.

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